399dbt Terms of Use

These Terms & Conditions ("Terms") 399dbt These Terms & Conditions constitute a legally binding agreement between us ("we," "us," "the platform") and you ("you," "member"). By accessing or using the 399dbt website or mobile app, you automatically agree to these Terms. If you do not accept any part of these Terms, please do not use our platform.

399dbt An online gaming and betting platform built specifically for users in Bangladesh. By accessing and using this platform, you agree to be fully bound by all of the Terms & Conditions set out below.

These Terms & Conditions are written to ensure Bangladeshi users can understand them clearly. However, in the event of any legal dispute, the English version shall prevail.

• 399dbt reserves the right to modify these Terms at any time.
• Continued use of the platform after any changes constitutes your acceptance of the updated terms.
• For significant changes, we will send a notification to your registered email address or via the platform.
• These Terms should be read together with the 399dbt Privacy Policy and Responsible Gaming Policy.

399dbt To open an account, you must meet the eligibility requirements listed below. Failure to meet these requirements will render your registration invalid, and the account may be closed at any time.

• Age: Applicants must be 18 years of age or older.
• One account policy: Only one account is permitted per person, household, or address.
• Accurate Information: You must provide your full legal name, mobile number, and date of birth accurately at the time of registration.
• Identity Verification: You may be required to submit a national ID card or passport if requested.
• Account transfers: Transferring or selling your account to another person is strictly prohibited.

You are solely responsible for the security of your account. Keep your password confidential and never share it with anyone. If you suspect any unauthorized activity, contact our support team immediately.

399dbt Transactions can be made via bKash, Nagad, Rocket, and direct bank transfer. All payments are fully encrypted and secure.

Deposit terms:

• The minimum deposit amount is set separately for each payment method.
• Only use payment accounts registered in your own name.
• Deposits from third-party accounts are strictly prohibited and will not be refunded.
• Deposits are typically credited to your account instantly.

Withdrawal conditions:

• KYC identity verification must be completed before making a withdrawal.
• Withdrawals must be made using the same method used for the original deposit.
• Withdrawals are typically processed within 24–72 hours.
• Additional verification may be required for suspicious transactions.
• All transactions are monitored in compliance with anti-money laundering laws.

399dbt We regularly offer welcome bonuses, reload bonuses, free spins, and special promotional offers. Each bonus comes with its own terms and conditions that must be followed.

• Wagering requirements: A specified wagering amount must be completed before withdrawing bonus funds.
• Validity: Each bonus has a set expiry period; once it expires, the bonus will be forfeited.
• Eligible Games: Bonuses cannot be used on all games; check the bonus details for the list of eligible games.
• One bonus at a time: Multiple bonuses cannot be active at the same time.
• Prohibited conduct: Any attempt to manipulate the bonus system will result in the bonus and associated winnings being voided.
• Maximum Bet: A maximum bet limit may apply while a bonus is active.

399dbt reserves the right to modify or cancel any bonus offer at any time. Visit our platform regularly to stay updated on the latest offers and promotions.

399dbt All games are powered by certified Random Number Generators (RNG). Results are entirely random and cannot be predicted or controlled by anyone.

• The RTP (Return to Player) information for each game is published transparently.
• Live Casino games are hosted by professional dealers in real time.
• If a game is cancelled due to a technical error, your bet will be refunded.
• 399dbt reserves the right to change odds in Sports Betting.
• In the event of a dispute over match results, the official result will be considered final.

399dbt All platform users are required to follow the code of conduct below. Violations may result in temporary or permanent account suspension.

Prohibited activities:

• Playing games using bots, scripts, or automated software.
• Attempting to manipulate or hack the game system or bonus system.
• Unauthorized attempts to access another user's account.
• Using abusive, threatening, or discriminatory language on the platform.
• Using the platform for money laundering or illegal financial transactions.
• Collusion with other players or deliberate transfer of winnings.

Protecting your personal information is our top priority. 399dbt Your information is never sold to third parties. To learn more about how we protect your data, please see our Privacy Policy Read.

• Your information is used solely to provide our services and meet legal obligations.
• All data is protected with SSL encryption.
• Information may be shared with authorities when required by law.
• You have the right to request correction or deletion of your personal data.

In the following circumstances 399dbt Reserves the right to temporarily or permanently suspend any account:

• For violation of Terms & Conditions.
• Registering with false information.
• Creating multiple accounts.
• If fraudulent activity is proven.
• Due to prolonged inactivity (typically 12 months).
• Upon requesting self-exclusion.

You may close your account at any time by contacting our support team. Any balance remaining at the time of closure will be returned in accordance with these Terms.

399dbt Bears no liability for the following:

• Games interrupted due to internet connectivity issues.
• Issues caused by your own device or software.
• Delays or errors caused by third-party payment providers.
• Unexpected technical errors or server downtime.
• Losses resulting from sharing your own password or login credentials.

Under any circumstances, 399dbt's maximum liability shall be limited to the amount of the transaction in question.

399dbt The right is reserved to partially or fully amend these terms and conditions at any time. Notifications will be provided based on the nature of the changes:

• Minor changes: Any updates will be reflected by a change to the date shown on this page.
• Major changes: You will be notified via your registered email and platform notifications.
• Effective date: Updated terms take effect from the date the changes are made.

Continued use of the platform after changes are made will be considered full acceptance of the updated terms. If you do not agree with the new terms, you have the option to close your account.

If you have any questions or disputes regarding these Terms, please contact our support team in the first instance. 399dbt We are committed to resolving all disputes through mutual discussion.

• Live Chat: 24/7 live support in Bengali.
• Email: [email protected] — typically responds within 24 hours.
• Dispute resolution timeframe: We aim to resolve all complaints within 30 days of submission.

If a resolution cannot be reached through direct discussion, the matter will be settled through a neutral mediation process agreed upon by both parties.