Safe Gaming Pledge

Responsible Gaming —
Your control, your protection

At 399dbt, we believe real enjoyment comes from gaming that's controlled and safe. Responsible gaming keeps the experience where it belongs — as a form of entertainment.

18+
Age Restriction in Place
24/7
Support Active
5
Protection Level
100%
Voluntary Controls
300,000+
Active members playing safely
98%
Rate of quick issue resolution
48 Hours
Self-Exclusion Processing Time
0 BDT
Cost of Support Services

What is Responsible Gaming?

Responsible gaming means using gaming as a form of entertainment — not as a way to make money or escape from stress. 399dbt At 399dbt, we believe every player has the right to make their own choices — when to play, how much to play, and how much to spend.

Responsible gaming is not a constraint — it's a way of life. When gaming starts to affect your daily routine, family life, or mental health, that's the moment to take notice. Our platform is committed to being by your side when that time comes.

Online gaming is still a new experience for many people in Bangladesh, which is why 399dbt Places a strong emphasis on awareness from the very start. Our goal is to create an environment where the fun is real, but the risk of harm is kept to a minimum.

Keep in mind: Gaming is for entertainment. If you ever feel it is getting out of control, contact our support team right away.

Our Core Principles

399dbt 399dbt's responsible gaming policy is built on three core pillars:

Awareness

Informing every player about the potential risks of gaming before they begin. Responsible Gaming information is provided from the moment of registration.

Control

Giving players direct control — from setting deposit, wagering, and time limits to temporarily suspending their account.

Support

A 24/7 active support team and information on professional organizations, ready to respond immediately whenever someone needs help or is facing difficulties.

Protection

Strict verification measures and technical safeguards are in place to keep minors and vulnerable individuals off the platform.

Transparency

Providing transparent information about the actual odds, statistics, and risks associated with each game.

How to Recognize the Signs of a Problem

It can often be hard to recognize when gaming is becoming a problem. Watch out for these warning signs in yourself:

Spending Beyond Your Means

Using money set aside for bills, food, or family expenses on gaming.

Excessive time spent

Playing longer than planned and unable to stop.

Relationship Strain

Gaming is causing arguments or secrecy with family or friends.

Chasing losses

You keep placing more bets in an attempt to recover money you have lost.

Mood Changes

Feeling irritable, anxious, or low when you are unable to play.

Neglecting work or studies

You are neglecting professional or academic responsibilities because of gaming.

Caution: If you notice two or more of the signs above, contact our support team immediately or activate self-exclusion.

Our Protection Tools

399dbt We provide several powerful tools to help you stay in control of your gaming. They are completely free and available at any time:

Deposit Limit

Set a maximum deposit limit on a daily, weekly, or monthly basis.

Loss Limit

Gaming stops automatically once you have lost a set amount.

Session Time Limit

Decide in advance the maximum amount of time you will spend playing each session.

Take a Break

Temporarily pause your account for anywhere between 24 hours and 30 days.

Self-Exclusion

Option to close your account for an extended period or permanently.

Reality Check

Periodic reminders showing how long you have been playing.

Limit Settings Details

399dbt At 399dbt, you can set the following types of limits. Decreasing a limit takes effect immediately, but increasing one requires a 7-day waiting period — this is for your own protection.

Types of Limits Duration Time to take effect Change
Deposit Limit Daily / Weekly / Monthly Immediate Decrease: Immediate
Betting Limits Daily / Weekly / Monthly Immediate Increase: 7 days
Loss Limit Daily / Weekly / Monthly Immediate Increase: 7 days
Session Time Per Session Immediate At Any Time
Break 24 Hours — 30 Days Immediate Reopens automatically when the period ends.
Self-Exclusion 6 Months — Permanent 48 Hours Review After 6 Months
Tip: Limit-setting tools are available in your account settings. Our support team is ready to help with any issues.

Self-Exclusion

Self-exclusion is the strongest protective measure available. Choosing to lock your own account when gaming feels out of control takes real courage.

399dbt When you activate self-exclusion at 399dbt, the following will happen:

  • Unable to log in to account
  • No promotional emails or notifications will be sent
  • Any attempt to open a new account will be automatically blocked by the system.
  • Your balance will remain protected throughout the exclusion period.
  • A request must be submitted to reactivate the account after the period ends.
Important: A minimum 7-day cooling-off period applies before an account can be reopened during a self-exclusion.

Protection of Minors

399dbt 399dbt strictly prohibits anyone under 18 from accessing the platform. Age verification is mandatory at registration, and suspicious accounts may be reviewed at any time.

If there are children or teenagers in your household, take the following steps:

  • Use a PIN or password lock on your device
  • Keep gaming apps and websites out of children's reach
  • Never share your account login credentials with anyone
  • Use parental control software on shared family devices.
  • Educate your children about the risks of online gaming.
If a Minor Has Gained Access Please notify our support team immediately. We will investigate and take the necessary action.

Where to Get Help

You don't have to face a gaming problem alone. 399dbt In addition to our support team, you can also seek help through the following:

399dbt Live Support

Our platform's live chat support is active 24/7. Reach out to us directly whenever you need help.

Professional Advice

Seeking help from a mental health professional is the most effective step in dealing with a gaming addiction.

Full privacy guaranteed
Talk to Family and Friends

An open conversation with someone close to you can often be the most powerful form of help.

Take a Self-Assessment

Regularly ask yourself — is gaming still just for fun, or is it becoming a habit?

Self-Assessment Questionnaire

Ask yourself the following questions. Answering honestly is what matters most:

1

Do you often spend more time or money on gaming than you planned?

If yes, consider setting limits.
2

Is gaming affecting your sleep, eating habits, or time with family?

If it starts affecting your daily life, that is a serious concern.
3

After a loss, do you find yourself chasing it with "just one more" bet?

This is a common sign of problematic gaming.
4

Are you hiding your gaming activity from family or friends?

A tendency to hide it is a warning sign.
5

Do you feel restless or anxious when you try to take a break from gaming?

If yes, it is advisable to seek professional support.
Assessment: If you answer "Yes" to 3 or more questions, please contact our support team or consider self-exclusion.

Responsible Gaming — FAQs

After logging in, go to Account Settings and navigate to the "Responsible Gaming" section to set deposit, betting, or time limits. Limit reductions take effect immediately.

No. Your account balance remains fully secure during self-exclusion. You can withdraw your funds once the exclusion period ends or by contacting support.

Absolutely not. 399dbt strictly enforces an 18+ policy. Age verification is required at registration, and any suspicious accounts may be investigated at any time.

A cooling-off period is short-term — ranging from 24 hours to 30 days — after which your account reactivates automatically. Self-exclusion is long-term — from 6 months up to permanent — and requires a formal request to reopen.

Reach out to our Live Chat support or email us at [email protected]. Our team will guide you through self-exclusion, setting limits, or accessing professional help.

No, it is entirely voluntary. However, we strongly encourage every player to set at least one limit to make their gaming experience safer and more enjoyable.

6 Reasons for Safe Gaming

We are more than just a gaming platform — we are your partner in safe gaming.

Verified Security

Every account is protected with SSL encryption and two-factor authentication. Your information is never shared with third parties.

You Are Fully in Control

Set your own limits on deposits, bets, losses, and time. No pressure, no obligations.

24/7 Support

Reach out to us any time, day or night. Our team is always ready to help in Bangla.

Privacy Protected

All Responsible Gaming services are completely confidential. Our support team never judges the decisions you make.

Transparent Statistics

You can view your gaming history, win/loss record, and full spending details at any time.

Strict Age Verification

Age verification is mandatory from the very first step of registration. No one under 18 can access the platform under any circumstances.


Welcome to Responsible Gaming

Join 399dbt and experience the benefits of responsible gaming for yourself. Enjoy the entertainment while staying in control.

Responsible Gaming Checklist
  • I've set a deposit limit
  • Session Time Limit Set
  • Reality Check enabled
  • I'm gaming for entertainment
  • Get Support for Problem Gambling

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