399dbt Privacy Policy
Your data, our responsibility

399dbt A trusted online gaming and betting platform in Bangladesh. We believe every user's personal data belongs to them. That's why this privacy policy is fully transparent — outlining exactly what information we collect, why we collect it, and how we keep it safe.

This policy has been written in plain English with Bangladeshi users in mind. It is updated regularly, so we encourage you to review it from time to time.

399dbt We only collect information necessary to provide you with a better experience and to ensure platform security. We never gather excessive or irrelevant data.

399dbt Your data is used only for specific purposes. Your consent is obtained before any use of your data. A full list of how we use your information is provided below:

• Account management: For registration, login, and account security.
• Payment Processing: For verifying deposits, withdrawals, and transactions.
• Customer Support: To provide accurate responses to your complaints and inquiries.
• Security: To prevent fraud, bot activity, and unauthorized access.
• Legal obligations: To comply with anti-money laundering laws and regulatory requirements.
• Service Improvement: Analytics to improve and enhance the platform experience.
• Relevant Contact: To send you offers and notifications tailored to your preferences.

Your data 399dbt stored on its secure servers. All servers are protected by industry-standard security measures and are audited regularly.

• Account information: Retained for as long as the account remains active.
• Transaction History: Generally 5 years, in accordance with legal obligations.
• KYC documents: Stored in secure encrypted storage after verification.
• Game Log: 12 months for dispute resolution and audit purposes.
• After account closure: Minimum data is retained for a set period when required by law.

After the designated period, data is automatically deleted using secure methods in line with international standards.

399dbt Your personal data is never sold or rented. However, certain information may be shared in the limited circumstances described below:

• Payment Partner: Information required solely to process transactions with bKash, Nagad, Rocket, and banks.
• Legal authorities: Upon court order, government investigation, or a legal request from a regulatory authority.
• Fraud Prevention: Specific information shared with anti-fraud and anti-money laundering authorities.
• Technology Provider: Those who assist in operating our platform, under strict confidentiality agreements.

399dbt Cookies are used on this website. Cookies are small text files stored in your browser that help improve your experience.

Cookies can be managed through your browser settings. However, disabling essential cookies may affect certain platform features.

399dbt As a user, you have full control over your own data. Contact our support team to exercise any of the rights listed below.

399dbt Strictly no one under 18 is permitted on the platform. Age is verified at registration and KYC documents may be requested if there is any doubt.

• Any data inadvertently collected from a minor is deleted immediately.
• The account is cancelled and the individual is blocked from access.
• If you have concerns, parents can contact us directly to file a report.

In protecting your data 399dbt Using multiple layers of technical and administrative security measures:

• 256-Bit SSL/TLS Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Firewall & DDoS Protection: Protecting servers against external attacks.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Employee training: Only authorized personnel can access specific data.
• Data Backup: Secure off-site backups are taken on a regular basis.

399dbt This privacy policy may be updated when necessary. Any changes will be indicated by a new date published on this page.

• Minor Changes: Any updates will be reflected by a revised date on this page.
• Major Changes: Notifications will be sent to your registered email and via the platform.
• By continuing to use the platform: Continued use will be considered acceptance of the new policy.

If you object to the updated policy, you have the option to close your account. For any questions about the changes, please contact the support team.

For any questions, concerns, or to exercise your rights regarding this Privacy Policy, please contact us through the following:

• Live Chat: 24/7 support available in Bengali.
• Email: [email protected] — typically responds within 24 hours.
• Data Rights Request: A response will be provided within 30 days of identity verification.